Generative AI’s deployment in customer care simply offers another self-service touchpoint, empowering customers like the knowledgebase and IVR. I covered this more than a decade ago in my book UCM https://t.co/BcQ1wFVsAl https://t.co/YICByWrhe0

Nothing replaces a good night’s sleep, but when that’s in short supply — movement is medicine for the body and the brain. https://t.co/HJoKs09shT

The average age of cars in the US grew from 11.9 years in 2020 to 12.5 today — a record high. Good for the service and auto parts industries, bad for everyone else. https://t.co/jVhVTqyCm6

Generative AI’s deployment in customer care simply offers another self-service touchpoint, empowering customers like the knowledgebase and IVR. I covered this more than a decade ago in my book UCM https://t.co/BcQ1wFVsAl https://t.co/YICByWrhe0

02/28/2024

Generative AI’s deployment in customer care simply offers another self-service touchpoint, empowering customers like the knowledgebase and IVR. I covered this more than a decade ago in my book UCM https://t.co/BcQ1wFVsAl https://t.co/YICByWrhe0— Will Bermender (@WillBermender)
Feb 28, 2024

from Will Bermender on Twitter

February 28, 2024 at 08:36AM

Posted at 09:41 AM | Permalink